Tourist information service points can be found at several locations, from which you can get information and tips about events and attractions, as well as obtain maps and brochures.
The main Tourist Information Center is located at the Central Railway Station at Kaivokatu 1 in downtown Helsinki. In the summer season (May to October) staff are on hand to assist from Monday to Friday between 9 a.m. to 7 p.m. and on Saturday to Sunday from 10 a.m. to 5 p.m. During the winter season, the center is open on Monday to Friday from 9:30 a.m. until 5:30 p.m. and on Saturdays and Sundays from 10 a.m. until 4 p.m.
Additional service points can be found at the Helsinki-Vantaa Airport, at the digital MyHelsinki service point at the Stockmann Department store at Aleksanterinkatu and during the summertime at the mobile info container which is located at the Market Square, close to the Havis Amanda statue.
For telephone service, contact Helsinki Tourist Information at 09 3101 3300, or alternatively you can e-mail your questions to firstname.lastname@example.org.
The city employs a team of “Helsinki Helps”, guides who patrol the streets in teams of two. These friendly guides will assist you if you need information about the city and they also carry useful literature. You will recognise them by their green uniforms.
Also located at the Helsinki Central Railway Station is Strömma Finland, which is an agency where you can purchase tickets for various sightseeing tours and activities.